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Credit Card and Payment Information


FMSweb.com Safe Shopping Guarantee

The FMSweb.com Safe Shopping Guarantee protects you while you shop at FMSweb.com, so that you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at FMSweb.com will be 100 percent safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at FMSweb.com. Read the details of this policy.

Plus, you'll be one of many customers who have safely shopped using our system without credit card fraud.  If you feel more comfortable, you may enter only your card's last five digits and its expiration date. Once you have fully submitted your order, you may phone in the rest of your card number.

Paying by Credit Card

We accept Visa, MasterCard, and American Express.

   

You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, we also have a way for you to use your credit card without ever having to enter the complete number on the Internet.

When filling out the order form, simply enter the last five digits and the expiration date of your credit card on the order form. This gives us a way to track your order but guarantees your security. Once you have fully submitted your order, you will be provided with phone and fax numbers so that you may provide us with the rest of your credit card number. You can do this even if you can't use our secure server, and your credit card number will be totally protected.

Paying By Check Or Postal Money Order

We do accept checks or money orders denominated in U.S. dollars as payment for all orders. To pay by check, simply select "pay by check" on the payment page of the order form.

Once you have fully submitted your order, you can send payment to the address below. Please be sure to write your e-mail address on the check or money order so we may properly credit your account.

FMSweb™ Billing Department
10308 Glenmeade Road
Cornelius, North Carolina 28031
USA

Currently we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code) MICR-encoded on the bottom of the check.

Note: All checks will be authorized using Telecheck check verification service. Returned checks will be referred to Telecheck for collection and will be subject to the maximum returned check fee allowed by law.

Paying by check does slow down your order somewhat, as we don't order your items until your check is received, and we don't ship the items to you until your funds clear. If you are in the United States, paying by personal check typically delays your order two to three weeks.

Available funds from checks are not designated to specific orders. As per FMSweb.com policy, we will ship the first available order for which there are sufficient funds.

Paying By Purchase Order

We do not currently accept purchase orders since all orders must be pre-paid. We do have many corporate and organizational customers who take advantage of one of the following alternatives:

Pro Forma Invoice
After you make an order marked to be paid by check, send a brief e-mail message to info@FMSweb.com, asking for a pro forma invoice. We can either mail or fax it to you, and your accounting department can send a check for the order.

Deposit on Account
You may pre-pay orders by depositing a sum of money in a FMSweb.com account. Create an account by making your first order. Then, simply send a check for a larger lump sum, noting your email address, and we will place the funds in your account. As long as you access the same account, we will automatically draw on the available funds for future orders marked to be paid by check.