|
How to Order
At FMSweb, Inc. we work hard to
minimize the time it takes to locate
and purchase the tooling, equipment and supplies you need
for your metal fabricating operations. Because of the wide
variety of items that metal fabricators need we offer a number
of quick and easy ways to request quotes and purchase the items
you're shopping for.
FMSweb
Quik-Quote Service In
a hurry? If you know exactly what you need or you'd like us to
recommend a solution for your metal fabricating application our
"Quik-Quote" service makes it easy to request a quote in one
simple step. [1]
Just
send us a description of what you need! You can use any of the
following ways:
Online
you can submit your request by clicking
on the "Quik-Quote" button located in the top
right corner of most pages in the FMSweb site. Fill out
the "Quik-Quote" form
and click on the "Submit" button located at
the bottom of the form
Fax
your information to us at: 704-948-9821
Call
us with your request at: 1-800-383-8322
Mail
us your request to:
FMSweb,
Inc.
10308 Glenmeade Road
Cornelius, North Carolina 28031
Be as specific as you can
when describing the item(s) you want quotes for. If you know a manufacturer and item
number for the item please include it in your request. Be sure to provide
any important dimensions, options, features and details that are needed to
accurately define the item. Whenever
possible we recommend that you use our "Product Specific
Request for Quote Forms" instead of the "Quik-Quote"
form . Product specific forms provide spaces to enter details
necessary to accurately and completely define the item, this
helps to assure that all the information required to process
your quote is included with your request so that we can provide
you with quotes quickly!
You
will find "Product Specific Request for Quote
Forms" by using the "Browse" menus on the
left side of each page or by clicking on the product
category tabs located at the top of each screen. If you
can't find the specific product that you would like to
request a quote for or if you prefer to use our basic quote
request form just look for the
button located in the top
right corner of most pages in the FMSweb site!
Ordering
Stock Items
"Stock Items"
are well defined standard "off-the-shelf" products
that our suppliers maintain in inventory. Coming Soon! FMSweb
will make
ordering these items fast and easy with our on-line catalog.
It's like having a hardware store dedicated to metal fabricating
products right at your fingertips! Ordering "Stock"
items will be a simple three step process:
[1]
Find what you Need
Locate the item that you need in our on-line catalog. You can
browse
through the catalog much like you would a printed catalog or
you can use the FMSweb Search feature to quickly find the
item by typing in a short description of it.
[2]
Add it to your "Shopping
Cart"
Once you've located the item you need simply click on the
button labeled "Add to Shopping Cart". This adds the item to your
"virtual shopping cart" much like you'd do if you
were shopping at your local hardware store. You can continue
shopping for other items in the catalog and add them to
your "shopping cart" the very same way.
You can view the contents of you "shopping cart" by
clicking on the shopping cart symbol located at the top right
corner of the screen or by clicking on a "View Cart"
button. You will be shown a summarized list of the items that are
currently in your "shopping cart" along with their prices
and quantities. You can change the quantity any
item in your cart or remove it from your cart by using the
"Change" and "Remove" buttons while
viewing the contents of your "shopping cart".
[3]
Check Out
Once you've finished shopping and you are ready to place your
order just click on the "View Cart" button and then
click on the "Check Out" button. Fill out the
check-out form with your shipping and billing information,
review your order one last time and then click on the
"Submit Order" button.
Click on any of the following
items for more information:
Ordering
Made-to-Order Standard Items "Made-to-Order
Standard Items" are well defined standard products that
require features of the item, such as length or size, to be made to your specification. Because of the virtually
infinite number of variations these products can be
made to it's not practical to stock these items as finished
"ready-to-ship" products. Instead, our suppliers stock the most popular of these items as partially
finished products (sometimes called blanks) so that they can be
quickly finished to your specifications upon receipt of an
order. At FMSweb.com buying "Made-to-Order" items
like press brake dies, punches and shear blades is a simple four
step process:
[1]
Identify the type of tool or item that you need.
Use the Browse Menu displayed on the left side of our product pages to locate
the type of tool or item you're looking for. You can also use our
FMSweb.com Search
feature to lookup an item type by description. [2]
Submit a Request for Quote (RFQ)
Once you've identified the tool or item you need simply click
on the "Request Quote" button located to the right of the
items description on the catalog page. Fill out the easy to use online RFQ
form to specify the Make-to-Order specifications that you need
and then click on the "Submit" button located at the
bottom of the form. For
your convenience our "Request for Quote" forms are
designed to be "printer friendly". You can print the form out
for use in your shop or office by clicking on your browsers
print button. Use printed copies of our forms to gather
ordering information and then send us the request for quote
using any one of the following ways:
Online
submit your request for quote by transferring the
information to the form on the FMSweb.com web site for
fast and easy submission to us online. Fax
the completed form to us at: FAX: 704-948-9821
Mail the
completed form to us at:
FMSweb, Inc.
10308 Glenmeade Road
Cornelius, North Carolina 28031
Note:
If you are ordering a "Special" Tool that needs to be custom designed you will also
need to send us a drawing or sample of the finished part that the
tooling is being used for. Click
here for information on how to send us your drawing or sample.
See the section on Ordering
"Special Items" shown below. [3]
Review your Quote
Once we receive your RFQ we will quickly assemble
quotes from several FMSweb Preferred Vendors for the item you've
requested. We then use your preferred method of contact to tell you when your quote is available
and how to review it on FMSweb.com. [4]
Place
your order online
At your convenience, log-on to FMSweb.com to review
the quote. All the items you've requested quotes for will appear
in your personal online "Quote Catalog". Simply choose
the item(s) you want and the supplier you want to order from to
add them to your online "Shopping Cart".
Once you've finished shopping you can review the items in your
cart and make changes by clicking on the "View Cart" button. When you
are ready to place your order just click on the "Check
Out" button. Fill out your
shipping and billing information, review your order one last
time and then click on the "Submit Order".
Click on any of the following
items for more information:
Ordering
Special Items "Special
Items" are products that are custom made for
your application. Our suppliers are experts at handling special
item orders and will work with you one-on-one to
develop a special tool or piece of equipment to meet your
specific need.
Special
Tools -
If the item you need is a special tool, chances are we've
built one similar to it before. Consult our on-line
catalog in the general category for the type of tool that you
need, (ex. "Press Brake Tools"), browse or search the section for "Special
Tools". Locate a tool that is similar to
the one that you need and then follow the steps outlined
above for Ordering
"Made-to-Order" Items. You will need to send us
a detailed drawing or sample of the part the tool is to be
used for, click here for information on how to send us your
drawing or sample. Other
Special Items
- If you can't find a tool in our on-line catalog that is
similar to the one that you need, or if you need a custom
made piece of equipment, we'll be happy to consult our network
of suppliers to provide you a quote for the item. Send us a
detailed description of the item that you need along with your
name and contact information. You can use the FMSweb
Quik-Quote Service that is outlined below to send
us your request.
Getting
Help If you need help or you'd like to talk to a tooling expert
in person you can call us at 1-800-382-8322 between the hours of 6
AM and 10PM Eastern US time! You can also leave a message any time
of the day or night and we'll be sure to return your call right
away.
|