At FMSweb we're committed to protecting your privacy. We use the information we collect from you to process orders and to provide a more personalized shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?

• When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

• When you submit a customer review, we may also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your review.

• When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.

• We personalize your shopping experience by using your purchases to shape our recommendations about articles, tools, equipment and other merchandise that might be of interest to you.  We also monitor customer traffic patterns and site usage to help us develop the design and layout of the web site.

• We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new FMSweb.com services, and special offers we think you'll find valuable.  If you would rather not receive this information, e-mail us at service@FMSweb.com with the message "Do Not Send Special Offers".

• We are developing relationships with a select group of high-quality online stores, if you shop at these stores by using a link from our web site to theirs or by participating in a joint promotion (for example, we may send you a complimentary gift certificate or coupon for use in their stores), we may receive aggregate or otherwise anonymous statistical information about your shopping trip to these stores. We treat this information with the same care as we treat other information that you entrust to FMSweb, and it is fully protected by our privacy policy.

How does FMSweb use WebTrends data?

FMSweb uses WebTrends to analyze traffic to this web site. WebTrends Live does not create individual profiles for visitors. Unlike some tracking services WebTrends Live does not have a database of individual profiles for each visitor. WebTrends Live only collects aggregate data. For more information you can view the WebTrends Live privacy policy by clicking HERE.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide special features and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features at FMSweb.com, including placing items in your shopping cart and purchasing them.

Will FMSweb disclose the information it collects to outside parties?
FMSweb does not sell, trade, or rent your personal information to others. FMSweb may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. FMSweb may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of FMSweb, our users, or others.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at FMSweb.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.

Your consent
By using our Web site, you consent to the collection and use of this information by FMSweb. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Tell us what you think
FMSweb welcomes your questions and comments about privacy. You can reach us any of the following ways:

E-mail: feedback@FMSweb.com

Phone: 704-489-1961

Fax: 704-948-9821

Mail:

FMSweb, Inc.
8237 Luckey Point Road
Denver, North Carolina 28037